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Admin-Referral Specialist

Hope Connections Counseling is seeking a friendly, organized, and compassionate individual to serve as the first point of contact for clients. This position is responsible for managing referrals by answering and returning phone calls, gathering client demographic and insurance/payer information, verifying eligibility, entering information into the system, and connecting clients with appropriate services and referrals. The role also includes a variety of front desk and administrative responsibilities,